Contact
We'd Love to Hear From You!
Have a question about our products, your order, shipping, or anything else? Our team is always happy to help.
Whether you're a jewelry maker, crafter, small business owner, or hobbyist, we're here to make your shopping experience smooth and enjoyable.
Customer Support
📧 Email Us
We typically respond within 24–48 business hours.
📞 Call Us
9330377738
7605873429
💬 WhatsApp Support
9330377738
For faster assistance, feel free to message us on WhatsApp with your order number and query.
Business Address
Graphite Beadscape
Malancha Mahinagar, Daspara
Near Tarun Sangha Club
Kolkata – 700145
West Bengal, India
Before Contacting Us
To help us assist you faster, please keep the following details ready:
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Order Number
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Registered Email Address
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Registered Mobile Number
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Product Name (if applicable)
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Photos or Videos (for damaged or defective item claims)
Please Note: For damaged, defective, or missing item claims, an unboxing video is mandatory as per our Return & Refund Policy.
Frequently Asked Questions
When will my order be shipped?
Orders are usually processed and dispatched within 15–17 working days after successful payment confirmation.
How can I track my order?
Tracking details are shared via your registered mobile number within 2–3 days after dispatch.
Do you ship across India?
Yes, we currently deliver to serviceable locations across India.
Can I cancel or modify my order?
Unfortunately, once an order has been placed, cancellations and modifications cannot be accommodated.
Our Commitment
At Graphite Beadscape, we are passionate about providing quality jewelry-making supplies and raw materials. We value every customer and strive to offer reliable products, transparent communication, and excellent support.
Thank you for choosing Graphite Beadscape. We look forward to serving you!